How Do Make-Ups Work?
You will still be charged for any classes on your schedule, whether you attend them or not. If you miss a class, we will provide you with a complimentary make-up credit that you may use to attend any other group class on our schedule outside of your regular class time. Complimentary make-up credits expire after 30 days and must be used in tandem with an active enrollment. Make-up credits can not be used to pay your tuition.
We generally recommend that you make-up the class during the same Week of the session that you cannot attend. For most of our group classes, we teach a specific lesson plan each week and then build upon that lesson in the next class.
The core purpose of a make-up class is to make sure that you don't miss any of the skills and drills that we would cover in the class which you would otherwise miss. For example, if you were going to miss a class where we were working from the first lesson plan, you'd want to make that class up during Week 1. Equally, if we were on the second lesson plan, you'd want to make it up in Week 2, and so on and so forth.
We're happy to allow you to make up a missed class on a different Week but it won't have the same effect as if you having made it up in the very same Week. This is because a) you'll have skipped important skills, and b) you'll essentially be participating in one lesson plan twice in the same Week. Of course, there's no harm in getting two shots at learning important swimming lessons. But you're always better off when you don't skip a lesson plan!